Reference

This section is the lookup part of the documentation - organized for quick answers rather than narrative. It’s written in plain language with no code.

• Glossary - Every term, defined in one line.
• Roles Reference - The team members and their responsibilities.
• Lifecycle States - Every phase a ticket can be in.
• Configuration Reference - The knobs you can set.
• Command Surface - The programmatic way to drive the same operations the panel provides.
• Notifications Reference - Channels, behavior, and limits.
• Limits & Defaults - The meaningful numbers to know.